Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the Grocify.pk website (“Website”) and the services offered by Grocify.pk (“Grocify”) through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

 

Account Registration and Eligibility:

  • 1.1 You must be at least 18 years old to create an account and use the services provided by Grocify.pk.

 

  • 1.2 You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.

 

Ordering and Delivery:

  • 2.1 By placing an order through Grocify.pk, you are making a binding offer to purchase the products listed in your order.

 

  • 2.2 Grocify.pk reserves the right to accept or reject any order placed through the Website. In the event of rejection, Grocify.pk will notify you and refund any payment made for the rejected order.

 

  • 2.3 Grocify.pk will make reasonable efforts to ensure the accurate and timely delivery of your order. However, delivery times may vary depending on factors beyond our control. We are not liable for any delays or delivery failures caused by third-party service providers or unforeseen circumstances.

 

  • 2.4 You must provide accurate and complete delivery information, including your address and contact details. Grocify.pk is not responsible for any delivery issues arising from incorrect or incomplete information provided by you.

 

Pricing and Payment:

  • 3.1 All prices listed on Grocify.pk are in Pakistani Rupees (PKR) and are inclusive of applicable taxes, unless otherwise stated.

 

  • 3.2 The total amount payable for your order will be displayed at the time of checkout. Payment must be made in full before the order can be processed.

 

  • 3.3 Grocify.pk accepts various payment methods, including credit/debit cards and online payment gateways. By providing your payment information, you authorize Grocify.pk to charge the specified amount for your order.

 

Product Availability and Substitutions:

  • 4.1 Product availability is subject to change without notice. In the event that a product you ordered is unavailable, Grocify.pk may substitute it with a similar product of equal or higher value, unless you have indicated that no substitutions are allowed.

 

  • 4.2 If you receive a substituted product that you are not satisfied with, please contact our customer service within 24 hours of delivery for a resolution.

 

Cancellations and Returns:

  • 5.1 You may cancel your order before it is dispatched for delivery. Refunds for canceled orders will be processed in accordance with our refund policy.

 

  • 5.2 Returns of products are subject to our return policy, which can be found on the Website. Please review our return policy carefully before initiating a return.

 

Intellectual Property:

  • 6.1 All content and materials available on the Grocify.pk website, including text, graphics, logos, images, and software, are the property of Grocify.pk or its licensors and are protected by intellectual property laws.

 

  • 6.2 You may not use, modify, distribute, or reproduce any content from the Website without prior written permission from Grocify.pk.

 

Limitation of Liability:

  • 7.1 Grocify.pk and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Website or the services provided by Grocify.pk.

 

Governing Law and Jurisdiction:

  • 8.1 These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes